PRIVACY POLICY
Privacy Policy
At Unearthed Wellness, we believe privacy is part of care.
This Privacy Policy explains what information we collect, how we use it, and how it flows through our platform.
By using our website and services, you agree to the practices described below.
What We Collect
We collect information to operate the platform and support your experience.
Personal Information
When you create an account or make a purchase, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping details
Health & Intake Information
If you choose to move forward with telehealth services, you may provide:
- Health history
- Medications and conditions
- Lifestyle and wellness information
This information is used to help providers evaluate your eligibility for care.
How We Use Your Information
We use your information to:
- Provide access to our platform
- Coordinate telehealth consultations
- Facilitate prescription fulfillment
- Process payments and manage subscriptions
- Communicate with you about your account
- Improve our services and user experience
- Meet legal and regulatory requirements
Payment Information
Payments are processed through secure third-party providers.
We do not store full payment card details on our servers.
Technical & Usage Data
Like most websites, we automatically collect:
- IP address
- Device and browser type
- Pages visited and interactions
This helps us improve performance and user experience.
How Your Information Is Shared
To make the platform work, your information may be shared with trusted partners.
Healthcare Providers
If you pursue treatment, your information is shared with licensed providers for medical evaluation and care.
Legal & Compliance
We may disclose information if required by law or to protect safety, rights, or integrity of our platform.
Pharmacy Partners
If a prescription is issued, relevant information is shared with a pharmacy for fulfillment and delivery.
Service Providers
We work with third parties for:
- Payment processing
- Technology infrastructure
- Customer support
These partners are only given access to what is necessary to perform their role.
Health Information
If you choose to move forward with telehealth services, you may provide:
- Health history
- Medications and conditions
- Lifestyle and wellness information
This information is used to help providers evaluate your eligibility for care.
Data Security
We take reasonable steps to protect your information through administrative, technical, and physical safeguards.
That said, no system is completely secure, and we cannot guarantee absolute protection.
Your Choices
You can:
- Update or correct your account information
- Request deletion of your data (where legally permitted)
- Opt out of marketing communications
To make a request, contact us using the details below.
Cookies & Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Understand how the site is used
- Support a smoother experience
You can adjust your browser settings to manage cookies.
Third-Party Services
Our platform connects with third-party providers and services.
We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected
- The right to request deletion of your information
- The right to correct inaccurate data
- The right to opt out of certain data uses
To exercise these rights, please contact us below.
Changes to This Policy
We may update this Privacy Policy from time to time.
When we do, we’ll update the effective date at the top of this page.
Need Support
We’re here to help.
Unearthed Wellness
hello@unearthedwellness
CONTACT PAGE
